Frequently Asked Questions

LabourDeskApp is a structured labour-relations platform that helps employers organise employee information, workplace matters, documentation, compliance activities and dispute preparation.

It is designed for employers and authorised workplace decision-makers, including business owners, HR teams and managers responsible for employer-side labour-relations work.

No. LabourDeskApp is focused on practical employer labour-relations processes and supporting documentation, not payroll processing.

No. The platform supports structured employer work but does not replace professional judgement, legal advice or appropriately qualified practitioners.

Review the current plans, register an account and select an available subscription. Access activates after the supported payment process has been confirmed.

Prepare accurate organisation information and the employee or workplace details relevant to the work you intend to manage. Only enter information you are authorised to use.

Yes. An employer can begin by organising an individual employee record or workplace matter and expand its use as operational requirements develop.

Essential and Professional are available through the public pricing page. Enterprise is arranged directly with LabourDeskApp through a custom quotation.

Contact LabourDeskApp support to review the available plan options and the supported change process. The timing and access implications will be confirmed before a change is processed.

Enterprise is not purchased through direct online checkout. Contact LabourDeskApp to discuss tailored implementation, governance, multi-user deployment, enterprise support and a custom quotation.

Yes. Essential is R1,300 per month and Professional is R3,000 per month. Enterprise is provided through a custom quotation.

Employers can organise employee information, workplace matters, disciplinary processes, practical documentation, compliance activities and dispute preparation within the available platform areas.

Yes. LabourDeskApp supports the preparation of practical workplace documents. Every document must be reviewed against the relevant facts before use.

Yes. The platform supports a more structured approach to the information, preparation, documentation and records associated with disciplinary matters.

Yes. Available platform tools can help employers organise chronology, evidence and their position when preparing for conciliation or arbitration.

No. Outcomes depend on the facts, evidence, applicable law, procedure and decisions made by the responsible parties or forums.

The employer and its authorised users remain responsible for the accuracy, relevance and lawful handling of the information they enter.

Yes. Verify the facts, review every output for the circumstances at hand and make any necessary corrections before relying on or issuing it.

LabourDeskApp provides structured platform tools and general labour-relations information. It does not provide legal representation or matter-specific legal advice.

Use careful internal access practices, limit information to authorised users and handle it in accordance with the employer's applicable policies and obligations.

Email support@labourdeskapp.co.za for product information, subscription enquiries or general platform support.

The public support address can assist with product information, subscription enquiries and general questions about using the platform. Support does not include legal representation.

Consider appropriately qualified professional advice when a matter is urgent, complex, high-risk or requires an assessment of specific legal rights and obligations.